If you can't find the answers you're looking for here, send me a note!
What currency are your prices listed in?
All prices are in Australian Dollars (AUD). To get an accurate estimate of prices in your own currency you can use a free online currency converter such as XE.com
When will my order be shipped?
In stock items are posted within two working days of payment. Dispatch times for made-to-order items can vary from 3-7 days. Please see the individual item page for a more accurate time scale.
Where do you ship to?
Everywhere in the world!
What does A3, A4 and A5 mean?
These are standard paper sizes used in Australia.
A3 | 29.7 x 42cm | 11.7 x 16.5"
A4 | 21 x 29.7cm | 8.25 x 11.7"
A5 | 14.85 x 21cm | 5.85 x 8.25"
How will my items be shipped?
All orders are shipped via Australia Post. Inside a tough cardboard mailer, with an acid-free plastic sealable sleeve and a sturdy sheet of cardboard. A3 Prints may be posted in a solid cardboard tube (where feasible), with an acid-free plastic sealable sleeve. International parcels are sent via regular airmail. To keep postage costs low there are no tracking options available at this time. I cannot be held responsible for parcels lost in the mail. If you require parcel tracking or insurance please contact me for a quote. If you are worried about the status of your order please contact us.
What forms of payment do you accept?
Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How long will my order take?
Orders are sent out once a week.
Delivery within Australia takes no more than 5 days.
Delivery to the rest of the World can take anywhere between 2-4 weeks.
Are you available for commissions?
Yes! Contact me.
The piece I want is out of stock. Can you re-make it?
Usually, yes. It depends on the availability of materials. Please contact me for more details.
Do you accept wholesale orders?
Yes, please inquire for wholesale order prices and quantities.
Where are you located?
In beautiful Melbourne, Australia.
Do you have a mailing list?
Yes! Just visit my blog to subscribe